Shipping policy

To return your product, you should mail your product to:

439 Littlefield Ave, South San Francisco, California US 94080

Holiday Returns & Exchanges: During the holiday months of November and December we offer free returns and exchanges so you can purchase your gifts worry free!

You will be responsible for paying for your own shipping costs for returning your item unless there was an issue with your order such as the item being defective or received damaged. We can assist with providing a shipping label for your return if contacted. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using shipping service with tracking or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.